Application Maintenance
Global business is in a state of transition and requires the support of innovative technologies that can increase the efficiency of existing IT functionality and operations. We at Accentia provide a cost effective and efficient way to overcome this technological dilemma.
At the core of application maintenance are three sets of activities:
fix-on-fail, modifying functionalities, and requests for analysis and data.
All three activities can be serviced on a reactive basis where the request is serviced upon arrival or can be scheduled in the form of releases. While both these models have their merit, most change requests are bunched into releases, while fix-on-fail requests are attended to immediately.s
With us you can reduce your Total Cost of Ownership for your applications. We will manage and maintain your mission-critical applications. Our technological expertise and offshore business model will give you a value proposition for this service. We follow Service Level Agreements that detail the proper use of business norms.
Outsourcing application maintenance is increasingly gaining acceptance as means to control costs and increase productivity. Accentia has an expert application development team that works on established principles to help clients get maximum value out of their maintenance investment and ensures trouble free operation of all processes and systems. We have developed various tools and methods that cover the entire testing and maintenance gamut.
Areas of Application Maintenance
Product support
We help clients reduce their downtime on product maintenance. We support various types of products which include legacy systems which have no existing vendor support using our vast network of third party service providers and our own in house product support department. . |
Implementation of upgrades
Help in implementing upgrades on legacy systems. We ensure legacy systems are also ported and upgraded to meet the ever-changing requirements of the modern software industry. We have clearly defined SLAs that are formulated by understanding the roles and requirements of clients. |
Quality Enhancement
This is another integral part of application maintenance services that plays a crucial role during the maintenance life cycle. Our commitment to quality ensures that we analyze the optimum functioning of processes, suggest improvements, and help in implementing them with client approval. |
|
